Frequently Asked Questions
Do you have a money back guarantee policy?
Yes! We have an iron-clad 60 Days Money Back Guarantee Policy beginning the day you receive your order!
How long does shipping take?
Delivery Time = Processing time (1- 2 business days ) + Shipping time
Processing Time: 1– 2 business days (in regular seasons) or more depending on holiday seasons.
Shipping time varies by location. These are our estimates:
United States: 7-10 business days
Canada: 7-10 business days
Australia: 7-10 business days
United Kingdom: 7-10 business days
- Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.
Where can I find my tracking number?
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor the status of your shipment. Additionally, you can go to our website tracking page https://shopmarshy.com/a/track and view your order status to find the tracking information.
What is your 100% love it guarantee?
Your satisfaction is our top priority & we will do everything to ensure that you love your new online purchase.
How can I contact you?
For general inquiries or assistance with your order, you can reach out to our customer service team via email at support@shopmarshy.com during our business hours, which is 24/7 Hours.
Additionally, you can use the contact form on our website to send us a message, and we'll get back to you as soon as possible.